Browser-specific Notes for vCloud

Purpose: To provide students with information on using vCloud with specific web browsers.
NOTE: The only browser that will work with vCloud is Mozilla Firefox.

Mozilla Firefox has quirks that will be encountered when students use vCloud for the first time.

Firefox: By default, Firefox will block virtual machine (VM) consoles from opening because they are a popup window. It will also block the plugins you need to use to run the remote console. To solve this, follow these steps:
1. After installing the vmrc plugin (instructions in this article) and restarting your browser go back to the vCloud page. You should see an icon that looks like a lego brick on the left side of the address bar. Click it to see what plugins are being blocked. You should change the status of both VMware plugins to 'allow and remember', as shown.
2. Re-start your browser again, or hold shift and click the refresh button on the page to do a non-cached reload. Click on the console of a virtual machine. If it says that you need to power on the vApp or virtual machine before using it, do so by right clicking on the machine and selecting start from the menu. Wait for 10 seconds and try clicking on the virtual machine again.
3. Firefox is still blocking popups. You should see a yellow bar slide down from the top of your screen as shown below.

4. Click on the options button on the bar and click the 'Allow pop-ups for' option. Click on the virtual machine again and the console window should open this time.

5. If the console pop-up window appears completely black, you will need to click the full screen button in the top-right corner of the window. If it still appears all black, click within the window, move the mouse around, and push a key on the keyboard to wake up the virtual machine.